Our proprietary identity graph is built on Microsoft Azure and can help organizations to draw complex connections between people and things over time for a holistic view of relationships, common interests, and patterns of behavior.
Behind the scenes
Relationship model
Designed for throughput and latency that allows users to run complex, real-time analytics on large volumes of data.
Solution architecture
Smart technology can give you the tools to help make quicker, faster, and more meaningful decisions on how you can improve customer experience, help increase revenue and operate spaces more sustainably and securely.
Reimagine your data with smart venues
Schedule a demo
Executive
Venue operator
Analyze data like spending habits, attendance rate, cheering volume and more to deliver a better customer experience.
Personalize experience based on behavior
Generate a unified view of a customer's journey and interactions through physical and digital space.
360 degree view of the customer
A solution that democratizes access and turns complex data into insights.
Discover more from your data
Business analyst
Unlock a realm of new smart district possibilities using precise data and detailed analytics.
The Smart Venues Solution provides cross-departmental teams access to insights on a single interface. Which persona are you?
Unlock insights
Deploy staff or manage inventory based on live data such as high wait times, security alerts, or stock levels quicker and more efficiently.
Resource management
Receive real-time alerts and recommended actions for facilities management including proactive maintenance and security.
Facilities management
Provide boots-on-the-ground operators with the right data and insights through multiple channels.
Receive actionable updates in real-time
Monitor KPIs, including trends in customer satisfaction, operational efficiency and overall financial performance by analyzing changes to various conditions.
Data-driven strategy
Monitor and make progress toward sustainability goals using actionable insights on energy optimization.
Sustainability monitoring
Enhance venue performance using detailed reports and insights.
Extract critical business insights
CSV, Json, Avro, Parquet
Kafta, MQTT
Data queues
Dynamics Common Data Model
Point-in-time joins
Merges multiple data streams and static data
Computes temporal vectors
Applies unsupervised ML models
Stream analytics
Distributed and decentralized API layer for accessing the ML models and data
Query platform
Links people and spaces via IoT sensors, mobile apps, PoS data, social media, camera feeds, and other data sources
Low-latency temporal knowledge graph
Structured data lake storage
Indexing nodes and edges
Audit data lake storage
Batch analytics
Cost-optimized Data Lake for batch analytics and building ML models on time series data
Time-structured data lake
Search and schema registry
Temporal relationships (edges)
Data modeling (nodes)
Data synthesis
Data events are linked by their occurrences over time, e.g.
• Transaction
• Location Reading
• Communication Event
A data domain is mapped by data types, sources and/or attributes for each use-case, e.g.
• Device Type / Unique ID
• Building / Floor # / Room #
• User / Visitor /Guest Unique ID
• Interaction Types
Data streams are fused for holistic queries and reporting analytics, e.g.
• Behavior and Pattern Detection
• Similarity Analysis
• Anomaly Alerts
• Sensor Reading
• Device Maintenance
• User / Guest Interaction
Monitor KPIs, including trends in customer satisfaction, operational efficiency and overall financial performance by analyzing changes to various conditions.
Monitor and make progress toward sustainability goals using actionable insights on energy optimization.
Data-driven strategy
Sustainability monitoring
Deploy staff or manage inventory based on live data such as high wait times, security alerts, or stock levels quicker and more efficiently.
Receive real-time alerts and recommended actions for facilities management including proactive maintenance and security.
Resource management
Facilities management
Analyze data like spending habits, attendance rate, cheering volume and more to deliver a better customer experience.
Generate a unified view of a customer's journey and interactions through physical and digital space.
Personalize experience based on behavior
360 degree view of the customer
Enhance venue performance using detailed reports and insights.
Extract critical business insights
Executive
Provide boots-on-the-ground operators with the right data and insights through multiple channels.
Receive actionable updates in real-time
Venue operator
A solution that democratizes access and turns complex data into insights.
Discover more from your data
Business analyst
